Cancellation and Refund Policy

At PCC Pro, customer satisfaction is our priority. Our cancellation and refund policy is designed to ensure a hassle-free experience.

Cancellation

  • Before Shipment: Orders can be canceled before shipment. Contact us at support@pccpro.in or call our helpline.
  • After Shipment: Once shipped, cancellations are not permitted. You may initiate a return after receiving the product.

Refunds

  • Refunds are processed within 7-10 business days after the return is approved.
  • Refunds are issued to the original payment method used during the purchase.
  • Shipping charges are non-refundable.

Conditions for Returns

  • The product must be unused and in its original packaging.
  • Return requests must be initiated within 7 days of delivery.
  • Items damaged during transit must be reported within 48 hours of delivery.

For assistance, email us at support@pccpro.in.

Shipping and Delivery Policy

At PCC Pro, we ensure a seamless shipping and delivery process to meet your expectations.

Shipping

  • Orders are processed within 1-2 business days after confirmation.
  • Shipping charges, if any, are displayed at checkout.
  • We deliver across India through trusted courier partners.

Delivery

  • Standard delivery timelines range between 3-7 business days, depending on your location.
  • Delays may occur due to unforeseen circumstances such as weather or regulatory issues.

Order Tracking

Once your order is shipped, a tracking link will be provided to monitor its status.

Damaged or Missing Items

If you receive a damaged or incomplete order, notify us within 48 hours of delivery at support@pccpro.in.

Thank you for choosing PCC Pro for your tech accessories. For any questions or concerns, contact us at support@pccpro.in.

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